FREQUENTLY ASKED QUESTIONS

How do I get my product after payment is completed?

After the payment process is completed, we will send you an email receipt with all order and download information, so you can follow through with delivery and eventually obtain your product.

Is there any hidden Price to these products?

The price you pay is one-time fee, with no hidden or recurring charges of any kind, and there’s no limit on how long you can use the template or extension either

What payment methods do you accept?

We accept a wide variety of payment methods

 

Please find below the various payment methods.Do not hesitate to contact us for any other inquiries regarding payment.

 

How do I get product updates?

We offer FREE lifetime update for all of our products. You’ll will be received the update notice in the theme admin. Also we will inform updates through email and our social channels.

What if I change my mind and want a refund?

We offer no-questions-asked refunds to all customers within 30 days of your purchase. If you are not satisfied with our product, then simply send us an email and we will refund your purchase right away. Our goal has always been to create a happy, thriving community. If you are not thrilled with the product or are not enjoying the experience, then we have no interest in forcing you to stay an unhappy member.

The purchased product just doesn't suit my need. Can I exchange it for something else?

Yes, the request should be raised up within 7 days after your purchase date. We only give you ONE exchange. The second request will not be accepted.